Our first product
The AI-native operating system for SMEs.
NovixOne consolidates the tools a small business uses every day — orders, bookings, members, marketing, multi-location — into one place. An AI Copilot runs underneath: one sentence pulls a report, sends a coupon, or handles an order; customers reach the AI directly through WhatsApp, around the clock.
Radiance Aesthetic
Online · handled by AI
AI · Conversation
Copilot · Natural language
Sent to 184 gold members
7-day expiry set
Inventory auto-adjusted
Today
24
Bookings
HK$8,420
Revenue
6
New
CRM · Customer profile
Wendy Lam
Gold memberLifetime spend
HK$12,840
Visits
23
AI insight
Likely to convert on facial bundle
Loyalty · Tier breakdown
Total members
1,876
- Platinum32
- Gold184
- Silver412
- Bronze1248
Coupons · Active campaigns
- WELCOME20
20% off first visit
142 / 500 - REFER10
HK$100 referral bonus
38 / ∞ - WEEKEND
10% Sat–Sun
67 / 200
Storefront · Customer view
Radiance Aesthetic
Book a treatment
Signature facial
60 min
HK$580
Anti-aging treatment
90 min
HK$880
Modules
AI Concierge
WhatsApp-first 24/7 auto-reply, booking handling, order updates.
AI Copilot
Natural-language reports, coupon dispatch, bulk operations — permission-gated.
CRM
Unified customer profile, behavioural signals, AI insight, cohort analytics.
Loyalty
Tiered membership, points, redemption, referral codes.
Marketing
Automated outreach, bulk codes, campaign ROI tracking.
Storefront
Customer-facing booking page, payment links, Stripe Connect.
Who it’s built for
The Hong Kong corner café, the multi-location salon, the boutique studio, the family-run retail shop. The owner who runs the whole thing on a phone at 1am.